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For installers, good customer service can make all the difference when it comes to growing your business. Making an effort to go above and beyond to offer support before, during and after a job not only helps you retain customers but also attract new ones. In the digital age, customer service...
The Health and Safety Executive recently renewed Capita's contract to continue to manage the Gas Safe Register, reigniting the conversation around gas safety in the industry. With gas safety so prevalent at the moment, it’s vital that you aren’t just gas safe registered but fully trained and...
Housing provider, St Leger Homes, has significantly reduced boiler breakdowns and service issues across more than 21,000 properties as a result of Sentinel’s water treatment programme, SystemCare. St Leger Homes is an Arm’s Length Management Organisation (ALMO) set up by Doncaster Council in...
Liam Ingarfield from Ezi-Flow Plumbing and Heating has won a £200 holiday voucher after coming out on top in Sentinel’s #DirtylitleSecrets competition. Following a raft of submissions from plumbers and heating installers across the UK, Liam’s water treatment tip was chosen as the dirtiest little...
Powerflush With over 20 years of experience, Help-Link is one of the largest boiler installers in the country. With a national team of local installers, Help-Link aims to assist homeowners across the UK with all things boiler related. One of the services that Help-Link specialise in is a...
As social housing providers come under more public scrutiny than ever before, they face a difficult job seeking value for money whilst proving the best possible service and living conditions for residents. A continued lack of funding in the sector means providers must find ways to eradicate any...
