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Berneslai Homes manage 18,500 properties on behalf of Barnsley Council and were voted number one in the UK’s top 50 social landlords list by a national poll conducted by 24housing in 2017. As a responsible, award-winning landlord Berneslai Homes is at the forefront of initiatives and are always...
WDH is one of the UK’s largest social housing providers, responsible for over 31,000 homes in the Wakefield district. One of their four ambitions to 2020 centres on delivering customer excellence. However, when we first met with WDH their central heating water quality had been affecting them...
Ella Cooper Technical Support Manager, Sentinel Performance Solutions Ltd Employee since: 2017 Previous employment: Mechanical Project Surveyor, Rochdale Boroughwide Housing (RBH) A day in the life: 06:30 Commute to the office I live in Rochdale so I’m up early for my daily commute to...
For installers, good customer service can make all the difference when it comes to growing your business. Making an effort to go above and beyond to offer support before, during and after a job not only helps you retain customers but also attract new ones. In the digital age, customer service...
The Health and Safety Executive recently renewed Capita's contract to continue to manage the Gas Safe Register, reigniting the conversation around gas safety in the industry. With gas safety so prevalent at the moment, it’s vital that you aren’t just gas safe registered but fully trained and...
Portsmouth Rugby Club is among a growing number of facilities now taking advantage of Sentinel Commercial’s KalGUARD, a highly successful electrolytic scale inhibitor kit that is scientifically proven to prevent limescale formation in hot water systems. The club turned to KalGUARD after...
