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Sentinel’s new heating system filter, Eliminator, and its new technology have been very well received by installers all across the UK, including several hot spots, such as the North East.
Rothwell Plumbing Services Limited (RPS) was formed in June 1997 by Bill Rothwell and since this time the company has enjoyed considerable success in its expansion, encompassing domestic plumbing and heating, gas servicing, domestic, commercial and industrial electrical installations. Since 2008, RPS has invested heavily in training its staff and engineers in the installation of micro-renewable technologies and are MCS accredited to install solar PV, solar thermal, air and ground source heat pump technologies.
RPS is justly proud of its broad client base, consisting of local authorities, housing associations and many well-known major construction companies, most of whom are long term and repeat customers. A large percentage of the company’s turnover is generated in the social housing sector, delivering high quality upgrades to bathrooms, kitchens, central heating systems, electrical installations and the installation of several micro-renewable energy systems.
Call backs drastically reduced
One of the unsung heroes of reliable heating and plumbing installations is effective water treatment solutions and RPS has utilised Sentinel products since its inception. It will come as no great surprise, therefore, that when the new Eliminator system filter was launched in 2012, RPS was willing to give it a chance to impress.
Chris Jones, the regional manager based in the company's North East office, says: "Many of us were brought up through the heating and plumbing sector relying on Sentinel products – the X-range of liquid products in particular – X100 Inhibitor and X400 and X800 cleaners – and as with most things in life, if it doesn’t let you down, you develop a loyalty to it.
"We had been installing a competitor brand of system filter for a couple of years, since the use of filters really took off in a big way, but quite frankly had too many problems with it to feel comfortable. When the new Eliminator was launched, just knowing it was a Sentinel product gave us enough confidence to give it a sensible trial run, and very quickly we were getting feedback from the guys in our team that this was doing the business for us. Our rate of call backs was drastically reduced and so were reports of leaking filters.
"The most obvious common denominator was the new Sentinel Eliminator filter which was making a big improvement to the quality of the installations. The great feedback from our engineers has convinced us that fitting these new filters on our installations for our housing association and local authority clients and on all our ECO installations is a major benefit to us."
Out on the job
Sentinel joined RPS installers Gareth Davies and Nathan Temperley in Hexham, west of Newcastle recently to see a new filter being installed as part of a boiler replacement installation. A brand new Vaillant boiler had been installed in the kitchen and the Eliminator was fitted just below the boiler; "We install plenty of these," said Gareth, "and the Eliminator filters are simple to install and do a good job.
"Our customers seem to understand the value of the Quadra-Cyclone Technology and accept that the technology which is incorporated in a well-known vacuum cleaner brand is also likely to work well in a water based environment, spinning the debris in the circulating water out of the heating system, leaving it clean and debris-free."
Sentinel Eliminator’s four powerful hydrocyclones force clean water out of the top of the filter and spin all types of system debris down into the bottom of the collection chamber. Four strategically-positioned magnets accelerate the capture of any magnetic debris.
Vitally, the unit will never block as the design arrangement of the cyclone chamber ensures continual flow through the filter, even when the collection chamber is full. Its optimised flow design continues to remove debris until the collection chamber is full, unlike simple magnetic-based filters in which performance markedly diminishes once the magnet is coated with debris.
Installers love the Eliminator because it can be installed in any orientation, so is ideal for awkward fitting situations. No specialist tools or complex O-ring arrangements are required, making it a lot simpler and quicker to install than some other leading brands. Dual cleaning provides installers with two options to remove debris. Collected debris can either be flushed away, or the collection chamber can be removed for a complete maintenance clean. End users love the Eliminator too, as dual seals minimise the risk of leaks which means no mess or fuss for the householder.
For more information on Rothwell Plumbing Services Ltd visit www.rothwellplumbing.co.uk and to find out more about the Sentinel Eliminator, head over to the domestic heating products section of our website.
